Empowering Hospitality:
Seamless Channel Management for Hotels

Bringing your bookings together, effortlessly.

LunaSoft Channel Solutions streamlines hotel channel management with real-time synchronization, inventory and rate optimization, and integrated analytics—helping you boost occupancy and revenue.

Trusted by Leading Hotels & Channels

Marriott Hotels Hilton Hotels Booking.com Expedia

About LunaSoft Channel Solutions

Located amid the timeless wonders of Rome, LunaSoft Channel Solutions has become a beacon for transformative innovation in the hospitality technology sector. Our story begins with passionate hoteliers and agile technologists—people who saw how disconnected booking systems and manual processes could hinder hotels’ full potential across Italy’s vibrant landscape. Since our founding, we have dedicated ourselves to closing the gap between technological complexity and operational simplicity.

LunaSoft isn’t just about software; it’s about reimagining possibilities. Each member of our team brings rich experience from the hospitality industry and a relentless commitment to exceptional client service. Our guiding philosophy revolves around three values: efficiency, adaptability, and trust. Whether working with small family-run B&Bs in Trastevere or luxury groups near the Spanish Steps, we treat each partner’s challenges as our own.

Over the years, we’ve cultivated partnerships with some of the most respected hotels in Italy, adapting to new market trends and regulatory requirements. We know that Rome’s hospitality heritage calls for a blend of rich tradition and state-of-the-art technology, and that’s reflected in every tailored integration and new feature we deliver.

Our mission is to help hotels reclaim time and focus—so you can deliver unforgettable guest experiences and foster lasting relationships. LunaSoft empowers hoteliers through real-time channel synchronization, transparent automation, and actionable insights. We believe in technology that’s as warm and welcoming as the Italian spirit itself.

As we continue our journey, our vision extends beyond local borders—we’re shaping the future of connected, guest-centric hospitality management. When you partner with LunaSoft, you gain a dedicated ally in the ever-evolving world of travel and accommodation.

Our innovation is driven by the people and culture of Rome, inspired by the city’s sense of renewal and timeless hospitality. With LunaSoft Channel Solutions, you’re not just choosing a platform—you’re joining a mission to elevate what hospitality can achieve in the digital age.

We’re honored to stand alongside Roman hoteliers and partners all across Europe as we set new industry benchmarks and make each booking an opportunity, not a challenge. LunaSoft: empowering every property to succeed, from boutique venues on cobbled streets to bustling hubs in Lazio and beyond.
LunaSoft Rome Office - Hospitality Technology Team

Our Solutions

All-in-one hotel channel management platform bringing the best of automation, integration, and performance analytics—purpose-built for hotels of every size and profile.

Multi-Platform Integration

Multi-Platform Integration

Connect and centralize all your booking channels—global OTAs, GDS, and direct booking engines. LunaSoft’s real-time interfaces ensure unified data across platforms so hoteliers never have to worry about double-bookings or missed opportunities. Expand your reach to travelers across the world with hassle-free, always-on integrations fine-tuned for the Italian hospitality landscape.

Inventory & Rate Optimization

Inventory & Rate Optimization

Keep a competitive edge through intelligent, automated rate adjustments and instant inventory syncing. Our system helps you maximize occupancy and revenue while reducing manual work. Benefit from data-driven pricing strategies informed by market trends, seasonality, and special events—so your rooms are always in demand, at the best price.

Real-Time Booking Synchronization

Real-Time Booking Synchronization

Avoid costly overbookings and errors thanks to LunaSoft’s state-of-the-art, real-time synchronization. As soon as a guest reserves a room on any channel, the update is reflected everywhere. No delays, no manual corrections—just smooth, visible coordination for your operations and your guests’ peace of mind.

Reporting & Analytics

Reporting & Analytics

Track every trend, booking pattern, and performance indicator with our comprehensive analytics suite. LunaSoft transforms complex data into actionable insights—allowing you to optimize marketing, pricing, and guest experience strategies. Clear, visual dashboards help your team make the best decisions every day.

24/7 Customer Support

24/7 Customer Support

We know Italian hospitality never sleeps, and neither does our support. Our local, multilingual team is available around the clock to address your issues, answer questions, and help you get the most out of LunaSoft. From Roma to Napoli to Venice, we are with you every step of the way.

What Sets Us Apart

Lightning-Fast Setup

Lightning-Fast Setup

Get your property up and running in record time. With LunaSoft, onboarding is swift and straightforward—no cumbersome installations, legacy system confusion, or hidden fees. Our team handles the transition, so you’re ready to drive bookings within days of sign-up, not weeks.

Enterprise-Grade Security

Enterprise-Grade Security

Your data and guest information are our highest priority. Our platform is fully GDPR-compliant, fortified with state-of-the-art encryption and continual audit logs. Trust LunaSoft to safeguard your digital assets, protect your guests, and ensure complete peace of mind.

Custom Integrations

Custom Integrations

From boutique B&Bs to luxury brands, LunaSoft adapts to your hotel’s unique workflow. Our growing library of plugins and flexible APIs connect with major PMS, accounting systems, and third-party tools—so your digital ecosystem is exactly as you want it.

Zero Downtime Updates

Zero Downtime Updates

Platform improvements and new features are made seamlessly with zero disruption. Our unique deployment methods mean your operations continue without interruption, even as we bring you the latest innovations, ensuring you’re always ahead in a competitive market.

How It Works

Discovery Step

1. Discovery

Request a free demo and let our team listen to your needs and strategic goals. We’ll propose a tailored solution that respects your unique hotel, ensuring an ideal fit from day one.

Setup Step

2. Setup

After understanding your requirements, our expert engineers integrate your channels and configure your inventory settings and pricing rules. You’ll be supported throughout the short setup process—all with minimal disruption to your daily workflow.

Go Live Step

3. Go Live

Once integrated, your new LunaSoft-powered operations can start, instantly synchronizing rates, bookings, and availability. Your staff gains an intuitive, unified dashboard and immediate support, empowering them to deliver world-class guest experiences from the first minute.

What Our Clients Say

Success Stories

UrbanChain Hostel Success Story

UrbanChain Hostel

With LunaSoft’s automated OTA management and unified dashboard, UrbanChain Hostel saw a breathtaking 110% increase in direct bookings within their first six months. The transition to our all-in-one system allowed the team to reclaim over 20 hours per week previously spent on manual reconciliations, empowering staff to focus on delighting guests.

Read Story
LuxuryInn Roma Case Study

LuxuryInn Roma

LuxuryInn Roma implemented LunaSoft to synchronize availability with global OTAs, reducing cancellation rates by 25% and boosting guest satisfaction scores. With precise inventory control and seamless workflow, the team can now confidently promise a consistently smooth guest journey at every touchpoint.

Read Story

Platform Highlights

Dynamic Dashboard

Dynamic Dashboard

Gain a real-time, visually intuitive overview of each property. Monitor occupancy, bookings, and revenue trends from anywhere. Our dashboard distills essential analytics and delivers them in easy-to-act-on visualizations, so you make the right decision at a glance.

Mobile Management

Mobile Management

LunaSoft’s responsive web application grants managers and team members instant, on-the-go access. From checking tonight’s arrivals in a taxi to adjusting rates for special events from your home, enjoy complete control straight from your smartphone or tablet.

Automated Alerts

Automated Alerts

Stay ahead with instant notifications for rate changes, new bookings, or unexpected channel issues. Get alerts via web, email, or SMS so nothing ever falls through the cracks. With LunaSoft, you have proactive control 24/7 wherever you are in Italy or abroad.

Frequently Asked Questions

Our onboarding is designed for speed—most customers are up and running in less than a week with the help of our onboarding specialists.

Yes, the platform supports multilingual interfaces and multi-currency pricing for global operations.

Absolutely. We offer API connections and can tailor integrations to your existing tech stack.

We provide 24/7 customer support via chat, phone, and email. Our help center and FAQ are always accessible.

Meet Our Team

Our leadership blends decades of hands-on hospitality experience with a deep-rooted passion for digital transformation. United by Rome’s traditions of excellence and service, every LunaSoft team member shares a vision for efficient, guest-focused hotels.

Francesco Neri - CEO & Co-founder

Francesco Neri

CEO & Co-founder
20+ years in hotel management and technology leadership. Francesco founded LunaSoft with the aim to bridge tradition and modernity, drawing on a career spent leading both family-owned hotels in Lazio and major property groups. His vision: make world-class tech accessible to every hotelier.
Francesco Neri LinkedIn
Elena Lombardi - Chief Technology Officer

Elena Lombardi

Chief Technology Officer
A leader in web automation for hospitality, Elena brings expertise from leading a renowned PMS provider in Europe. She heads LunaSoft’s technology strategy, ensuring our platform blends reliability, ease-of-use, and forward-thinking features beloved by our clients.
Elena Lombardi LinkedIn
Simone Conti - Customer Success Lead

Simone Conti

Customer Success Lead
Simone’s dedication ensures each client receives tailored adoption plans, training, and local ongoing support. Formerly of Italy's top-rated boutique hotel chain, Simone’s deep empathy and hands-on approach drive LunaSoft’s exceptional client satisfaction.
Simone Conti LinkedIn

Contact Us

Ready to automate your bookings? Connect with a LunaSoft expert today and discover how our Rome-based team can help your hotel thrive in the competitive digital marketplace.

Thank you! We’ll get back to you within 1 business day.

LunaSoft Roma HQ

45 Via Nazionale, 3rd Floor, 00184 Rome, Lazio, Italy
Mon-Fri 09:00 - 18:00 CET